Question 1

How quickly can you fix my remote problems?

Accepted Answer

In most cases, we can resolve remote control issues the same day you call. Our technicians carry a wide range of replacement remotes and can reprogram or replace your remote on the spot. If you're experiencing remote problems, it could be a simple battery issue, signal interference, or a more complex opener problem. We'll diagnose the issue quickly and provide the most cost-effective solution. For urgent situations, our emergency service ensures you're never stuck without access to your garage.

Question 2

What causes remote problems in garage doors?

Accepted Answer

Remote control problems can stem from several causes: dead or weak batteries are the most common culprit, followed by signal interference from nearby electronics or LED lights. The remote's antenna on your opener may be damaged or improperly positioned. Sometimes the remote itself fails and needs replacement, or the opener's receiver board may need attention. Weather conditions can also affect signal strength. Our technicians carry diagnostic equipment to quickly identify the root cause and provide lasting solutions.

Question 3

Do you offer financing for new industrial door installations?

Accepted Answer

Yes, we offer flexible financing options for new garage door installations, including industrial and commercial doors. We understand that a new door is a significant investment, so we've partnered with leading financing providers to offer affordable monthly payment plans. Depending on your credit, you may qualify for 0% interest promotional periods. We also offer seasonal promotions and bundle discounts. Contact us for a free estimate and we'll discuss all available financing options to fit your budget.

Question 4

What is your service warranty?

Accepted Answer

All our work is backed by a comprehensive 10-year warranty. This covers both parts and labor for installation projects, and we stand behind our repair work with a satisfaction guarantee. If you're not completely happy with our service, we'll make it right at no additional cost. Our warranty is one of the best in the industry and reflects our confidence in our workmanship.

Question 5

How much does a new garage door cost?

Accepted Answer

Garage door prices vary based on size, material, insulation, and features. A basic single-car steel door starts around $500-800 installed, while premium wood or custom doors can range from $2,000-5,000+. Double-car doors and commercial installations have their own price ranges. We offer free on-site estimates where we measure your opening and discuss your needs to provide an accurate quote. We also offer competitive financing options to make your new door affordable.

Question 6

Do you provide emergency garage door service?

Accepted Answer

Absolutely! We offer 24/7 emergency garage door service throughout Connecticut. Whether your spring broke at midnight or your door won't close on a holiday weekend, we're available. Our emergency response time averages 60 minutes in most service areas. Emergency service includes the same quality workmanship and warranty as our regular service, with no hidden fees. Your safety and security are our priority.

Question 7

How often should I have my garage door serviced?

Accepted Answer

We recommend annual maintenance for residential garage doors and bi-annual service for high-usage commercial doors. Regular maintenance extends the life of your door, prevents costly breakdowns, and ensures safe operation. Our 25-point tune-up includes lubrication, spring tension adjustment, safety testing, and a thorough inspection of all components. Many problems can be caught early before they become expensive repairs.

Question 8

Can you match my home's architectural style?

Accepted Answer

Yes! We offer garage doors in virtually every style to complement your home's architecture. From traditional raised panel and carriage house designs to contemporary aluminum and glass doors, we have options for every taste. We carry doors from leading manufacturers in various materials including steel, wood, fiberglass, and aluminum. Our design consultants can help you choose the perfect door that enhances your home's curb appeal and value.

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